For Which Evaluation Level Would a Sales Manager Use a Cost/benefit

question 71

Multiple Choice

For which evaluation level would a sales manager use a cost/benefit analysis?

• A)Reaction.
• B)Learning.
• C)Behavior.
• D)Results.

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Definitions:

Emotional Intelligence

The ability to understand and manage one's own emotions, as well as recognize and influence the emotions of others.

Teamwork Norm

Established standards or behaviors that are accepted and expected from members within a team to facilitate effective collaboration.

E-leader

A leader who uses electronic media to influence, guide, and organize remote or virtual team members.

Groups

Collections of individuals who interact with one another, share similar characteristics, and collectively have a sense of unity or identity.