Only Sales Managers Have Concerns About Training

question 31

True/False

Only sales managers have concerns about training.

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Definitions:

Active Listening

The practice of paying close attention to a speaker's words, tone of voice, and body language to fully understand the communicated message.

Responding

The act of replying or reacting to something.

Forming Opinion

is the process through which individuals develop their views or beliefs about a topic or issue.

Downward Communication

A form of organizational communication that flows from higher levels of the organizational hierarchy to lower levels, such as from management to employees, often used to issue directives or provide information.