A Key Issue in Evaluating the Performance of Salespeople Is

question 17

Multiple Choice

A key issue in evaluating the performance of salespeople is distinguishing among the concepts of:

• A)Behavior,performance,and effectiveness.
• B)Internal,external,and 360 degree feedback.
• C)Input,output,and throughput measures/
• D)Bias,non-bias,and objective feedback.

Understand the role of social influence in shaping attitudes and behavior.

Understand the concept and calculation of overhead application rates based on direct labor hours.

Understand the selection of activity bases in automated manufacturing operations including machine hours.

Calculate overhead costs applied to a specific job based on varying activity bases.