Boris Olsavsky Has Mastered Strong Technical Skills as the Manager

question 146

Multiple Choice

Boris Olsavsky has mastered strong technical skills as the manager of a large category killer toy store. He is very skilled at all the aspects of managing the store and the employees of the store. Soon, he will take a new position as regional manager for several toy stores. Which of the following skill types will he be using to communicate, coach, and motivate managers who have positions similar to his old position?

• A) human skills
• B) broad-based skills
• C) conceptual skills
• D) technical skills

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Definitions:

Analyzing a Problem

The process of examining a problem in detail to understand its nature, determine its cause, and identify possible solutions.

Trying Possible Solutions

A problem-solving strategy that involves attempting different solutions to see which one successfully resolves the issue.

Functional Fixedness

Functional Fixedness is a cognitive bias that limits a person's ability to use an object only in the way it is traditionally used, inhibiting creativity.

Chess Masters

Individuals who have achieved a high level of skill in the game of chess, often demonstrated through high ratings or titles awarded by chess federations.