What Is the First Step in the Training and Development

question 27

Multiple Choice

What is the first step in the training and development process, designed to introduce employees to the company culture?

• A) orientation
• B) employment simulation
• C) job shadowing
• D) vestibule training

---

Definitions:

Actively Listening

The process of fully concentrating, understanding, responding, and remembering what is being said in a conversation.

Job Interview

A formal meeting between a job applicant and a potential employer where the applicant is assessed for suitability for a specific position.

Eye Contact

The act of two individuals looking into each other's eyes, which is often interpreted as a sign of attention, confidence, or sincerity.

Soft Skills

Personal attributes that enhance an individual's interactions, job performance, and career prospects, including communication and teamwork skills.