What Is the Term Used to Describe the Number of Customers

question 163

Multiple Choice

What is the term used to describe the number of customers the service facility can accommodate per time period?

• A) off-peak
• B) intangibles
• C) capacity
• D) servicescape

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Definitions:

Matriarchal

A social system in which females, especially mothers, have the central roles of political leadership, moral authority, and control of property.

Family Structures

The social and legal configurations that determine the composition and organization of a family unit, including nuclear, extended, and blended families.

Extended Family

A family group that extends beyond the nuclear family, including grandparents, aunts, uncles, and other relatives.

Nuclear Family

A family unit consisting of two parents and their children (biological or adopted), living together as a single unit.