In Operations Management, Quality Is Defined in Terms of Which

question 94

Multiple Choice

In operations management, quality is defined in terms of which of the following?

• A) the ratio of cost to output
• B) the Baldrige Quality Index
• C) how well a product satisfies the preferences of customers
• D) the number of defects per thousand units of output

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Definitions:

Distribution Costs

Expenses associated with delivering a product from the manufacturer to the end user, including transportation, storage, and handling.

Power Distance

A cultural dimension that describes the extent to which individuals in a society accept and expect power to be distributed unequally.

Collectivist Nature

A cultural characteristic where people prioritize group goals over individual interests.

Long-Term Orientation

A cultural dimension that describes a society's time horizon, focusing on future rewards, perseverance, and savings.