Which of the Following Is a Strategy to Improve Your

question 101

Multiple Choice

Which of the following is a strategy to improve your listening skills?

• A) using only your eyes and taking note of any discrepancy between the verbal message and nonverbal cues
• B) taking lots of notes to aid in concentration and to communicate your interest to the speaker
• C) making sure that you are as comfortable as possible before you begin listening
• D) asking questions and providing verbal feedback to clarify points and create empathy