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Management Skills (Scenario) Gavin Clayton Is Vice-President of Product Development at Canadian Aircraft

question 32

Multiple Choice

Management Skills (Scenario)
Gavin Clayton is vice-president of product development at Canadian Aircraft Manufacturing (CAM) . The company specializes in smaller civilian aircraft for commuter airlines and corporate executives. Gavin is trying to decide if the company should proceed in its plans to produce a new larger scale aircraft. He knows that the new aircraft supports the corporate strategy and will enhance their competitive position in the industry. As a former engineer with years of experience in aircraft design and production, he also knows that his company has the skills and capability to produce the new aircraft. In fact, he believes that the new larger aircraft will result in scale economies for CAM—allowing it to produce more profitable aircraft with roughly the same labour resources. Unfortunately, this could be a sore point with the labour union that represents the aircraft assembly workers. While Gavin has always maintained a good relationship with these workers, he knows they are suspicious of management's motives. If the workers perceive the new larger aircraft as a management ploy to increase worker productivity, they will resist the change. Management will definitely have to get the support of the union before they implement the new production plans. Gavin gazes out his window and ponders how best to proceed with the situation.
-When Gavin knew that the new aircraft would support the corporate strategy,he was utilizing which managerial skill?

Definitions:

Hyoid Bone

A U-shaped bone in the neck that supports the tongue and provides attachment points for neck and pharynx muscles, aiding in swallowing and speech.

Swallowing

The process by which food or liquid moves through the mouth, pharynx, and esophagus into the stomach.

Speech

The verbal means of communicating or expressing thoughts and emotions through articulated sound patterns.

Anulus Fibrosus

Fibrous material forming the outer portion of an intervertebral disk.