Management Skills (Scenario) Gavin Clayton Is Vice-President of Product Development at Canadian Aircraft

question 47

Multiple Choice

Management Skills (Scenario)
Gavin Clayton is vice-president of product development at Canadian Aircraft Manufacturing (CAM) . The company specializes in smaller civilian aircraft for commuter airlines and corporate executives. Gavin is trying to decide if the company should proceed in its plans to produce a new larger scale aircraft. He knows that the new aircraft supports the corporate strategy and will enhance their competitive position in the industry. As a former engineer with years of experience in aircraft design and production, he also knows that his company has the skills and capability to produce the new aircraft. In fact, he believes that the new larger aircraft will result in scale economies for CAM—allowing it to produce more profitable aircraft with roughly the same labour resources. Unfortunately, this could be a sore point with the labour union that represents the aircraft assembly workers. While Gavin has always maintained a good relationship with these workers, he knows they are suspicious of management's motives. If the workers perceive the new larger aircraft as a management ploy to increase worker productivity, they will resist the change. Management will definitely have to get the support of the union before they implement the new production plans. Gavin gazes out his window and ponders how best to proceed with the situation.
-If Gavin joins the management team in discussions with the union about producing the new aircraft,he will be performing the management role of ________.

• A)liaison
• B)disseminator
• C)spokesperson
• D)negotiator

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Definitions:

Psychotherapy

Is a therapeutic treatment involving psychological methods, typically involving conversations between a therapist and a client to address mental health issues or emotional difficulties.

False Beliefs

Are convictions or assertions that are contradicted by the facts or reality, yet are held as true by the believer.

New Perspective

Adopting a fresh or different viewpoint on a situation, problem, or idea, which can lead to novel insights or solutions.

Cultural Values

The core principles and ideals upon which an entire community exists, influencing beliefs, behaviors, and norms within a society.