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Manifestations of Culture (Scenario)

question 95

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Manifestations of Culture (Scenario)
Jacob is vice-president of human resources at Z-Mart, a large chain of department stores with 120 locations across Canada. He is developing a short orientation video to help new employees learn about the organization's culture. The video will begin with the story of Z-Mart's founder, Ziggy Zigwig, and how he started the company with one small store in Hamilton in 1960 and eventually built it into a national chain based on a simple philosophy: "cheaper is better." Today, Ziggy's founding values continue to guide employees and managers as they continually look for ways to reduce prices and pass the savings along to customers. Next, the video will discuss the daily Z-Mart chant, and how each morning the store managers lead all the employees in a rousing store anthem that ends with everyone shouting, "CHEAPER IS BETTER!" The chant usually takes place in the comfortable employee lounges located at the back of every store. Finally, the video will explain some of the key terminology used at Z-Mart. For example, all sales clerks are called "associates," managers are called "partners," and a price reduction is affectionately called a "ziggy" as a nod to the company's founder!
-If successful,Jacob's orientation video should help the ________ process that adapts employees to Z-Mart's culture.

Definitions:

Statement of Stockholders' Equity

A financial document that shows changes in the value of a company's equity over a specific period, including investments by shareholders and retained earnings.

Income Statement

A financial statement that shows a company's revenues and expenses over a specific period, leading to the net income or loss.

Statement of Cash Flows

A financial statement that shows the cash inflows and outflows for a business over a specified period.

Retained Earnings

The amount of net earnings left over for the company after it has paid out dividends to its shareholders.