Lightspeed.com (Scenario) Edwin Edwards Is a Team Leader for Lightspeed.com, an E-Business

question 5

Multiple Choice

Lightspeed.com (Scenario)
Edwin Edwards is a team leader for Lightspeed.com, an e-business that has employees in every global time zone. Some of the factors that the team has to contend with are deadlines, strong work ethic, creativity-innovation chain, high-speed turnaround, and professionalism. As a team leader, Edwin sees team members via videoconference only a few times per year or via compressed video via Internet a few times more per year. A frustration that he is encountering himself is that he works with all of these people and does not have control over their "actual" work or the few organizational rules, regulations, and policies. Yet, due to the position he is in, he feels he gets all of their complaints. The team does not deal well when a member offers an "off-the-wall" solution to a team problem. Team members seem to have more trouble with this than any other team-conflict issue. What he likes most about leading the team is that they seem to prefer getting their objectives accomplished instead of wasting time trying to decide who should be doing what tasks.
-If Edwin wanted to change people and the quality of interpersonal work relationships,he could do so by implementing ________ programs.

• A)job redesign
• B)organizational development
• C)interpersonal development
• D)process redesign

---

Definitions:

Sole Proprietorship

A business structure owned by a single individual, where the owner and the business are legally considered the same.

Drawing Account

An account used to record the amounts withdrawn by an owner from the business for personal use.

Net Income

The total profit of a company after all expenses and taxes have been subtracted from total revenue.

Common Shares

Equity ownership units in a corporation, entitling holders to voting rights and dividends.