"At HBC,we Have a Tremendous Sense of Responsibility,not Only to the Continued

question 16

Multiple Choice

"At HBC,we have a tremendous sense of responsibility,not only to the continued growth and success of our company,but also to the nation that we have been instrumental in building.Our culture is grounded in a commitment to take into account the social needs and issues impacting the communities where we do business." This statement relates most closely to which component of a mission statement?

• A)products or services
• B)customers
• C)concern for public image
• D)philosophy

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Definitions:

Concurrence

Agreement in opinion or outcome among individuals or groups.

Groupthink

is a psychological phenomenon that occurs within a group of people when the desire for harmony or conformity results in an irrational or dysfunctional decision-making outcome.

Vroom's Normative Model

A psychological theory that describes the ways leaders can decide to engage their team in decision-making processes, based on the situation's complexity and the importance of team agreement.

Shared Information Bias

A tendency in group discussions to focus on information that all members already know, neglecting unique and potentially important information.