Because Rumours That Flow Along the Grapevine Can Never Be

question 42

Multiple Choice

Because rumours that flow along the grapevine can never be eliminated entirely,managers can minimize the negative consequences of rumours by ________.

• A)ignoring them completely
• B)communicating openly and honestly with employees
• C)encouraging an all-channel communication network
• D)using filtering wherever possible

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Definitions:

Aptitudes

Natural abilities or talents that individuals possess, which can influence their ease of learning or proficiency in particular tasks or areas.

Self-Verification

The theory that people have a need to seek confirmation of their self-concept, whether positive or negative, from others in their social environment.

Self-Concept

An individual's perception of themselves, which includes beliefs, feelings, and knowledge about personal attributes.

Needs Hierarchy

A motivational theory proposed by Abraham Maslow, suggesting that humans are motivated by a hierarchy of needs, starting from basic physical necessities to higher psychological needs.