Hersey and Blanchard's Situational Leadership Theory (Scenario)

question 112

Multiple Choice

Hersey and Blanchard's Situational Leadership Theory (Scenario)
Eric is trying to find the right leadership approach to use on his diverse group of employees. The workers vary widely in age, experience, and enthusiasm. Some employees need a lot of direction, while others do not. Yesterday, Eric accidentally upset one of the older and more experienced workers, Hazel, by trying to offer too much help. Hazel is a very capable and willing employee, and after 20 years with the company, she probably knew the job a lot better than Eric did. But he was only trying to be helpful, and he was also trying to compensate for the day before when he had not offered enough help to another worker, Joe. As a new employee, Joe had very little experience and needed a lot of specific information about his work duties. Other employees were more like Hank, who was able to do his job and liked to share in decision making. In his interactions with Hank, Eric focused more on communication and facilitation. After some consideration, Eric has chosen to apply Hersey and Blanchard's situational leadership theory.
-To apply situational leadership theory,Eric needs to focus most on which of the following variables?

• A)worker motivation
• B)follower readiness
• C)task structure
• D)leader-member relations

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Definitions:

Moving Average Forecast

A method used in forecasting that calculates the average of a series of data points over specific time intervals to identify trends.

Observable Trend

A noticeable movement or direction in data over a period of time that can be analyzed and used for forecasting.

Seasonality

The tendency of certain businesses or economic activities to fluctuate during specific times of the year due to changes in weather, holidays, or other recurring events.

Holt's Model

A forecasting technique that extends exponential smoothing to capture both trend and seasonality in historical data for future prediction.