Hersey and Blanchard's Situational Leadership Theory (Scenario)

question 61

Multiple Choice

Hersey and Blanchard's Situational Leadership Theory (Scenario)
Eric is trying to find the right leadership approach to use on his diverse group of employees. The workers vary widely in age, experience, and enthusiasm. Some employees need a lot of direction, while others do not. Yesterday, Eric accidentally upset one of the older and more experienced workers, Hazel, by trying to offer too much help. Hazel is a very capable and willing employee, and after 20 years with the company, she probably knew the job a lot better than Eric did. But he was only trying to be helpful, and he was also trying to compensate for the day before when he had not offered enough help to another worker, Joe. As a new employee, Joe had very little experience and needed a lot of specific information about his work duties. Other employees were more like Hank, who was able to do his job and liked to share in decision making. In his interactions with Hank, Eric focused more on communication and facilitation. After some consideration, Eric has chosen to apply Hersey and Blanchard's situational leadership theory.
-Where leading Hazel is concerned,Eric will probably ________.

• A)need to remind her that he is the boss
• B)have to address quality control problems
• C)need to send her for more training
• D)need to do very little

Acknowledge the significance of analytics and strategic decision-making based on insights in social media.

Understand the science and art aspects of social media and their application in real-world scenarios.

Differentiate between branded content and user-generated content and their trustworthiness.

Recognize the evolving nature of social media and its implications for professionals.

---

Definitions:

Proposals

Documents or presentations that suggest a plan or idea to be considered and potentially accepted by others, often used in business or academic contexts.

Technical Writers

Professionals who create technical documentation that helps readers understand and use a product or service.

Two Alternatives

The presence of two distinct and mutually exclusive options or choices.

Writer's Argument

The main point or thesis that an author is trying to make in their writing, supported by evidence and reasoning.