What Do You Expect? (Scenario)

question 8

Multiple Choice

What Do You Expect? (Scenario)
The employees at Acme Toilets Inc. are not working as hard as Jill, their supervisor, would like. The sales representatives aren't meeting their sales quotas, and Jill can't seem to motivate them to try harder. Jill has been studying Vroom's expectancy theory and has decided to try to apply it to her workplace.
-If the sales reps believe that they can achieve their sales quotas,but don't believe that management will really reward them when they do,their motivation is being influenced by low ________.

• A)instrumentality
• B)expectancy
• C)valence
• D)significance

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Definitions:

Projected Cash Flows

Estimated cash movements over a future period, based on expected income and expenses.

NPV

Net Present Value; the difference between the present value of cash inflows and the present value of cash outflows over a period of time.

Operating Working Capital

Current assets minus current liabilities, reflecting the short-term liquidity of a business.

Expansion Projects

Initiatives undertaken by a firm to increase its capacity or operations, often requiring significant capital investment.