What Do You Expect? (Scenario)

question 16

Multiple Choice

What Do You Expect? (Scenario)
The employees at Acme Toilets Inc. are not working as hard as Jill, their supervisor, would like. The sales representatives aren't meeting their sales quotas, and Jill can't seem to motivate them to try harder. Jill has been studying Vroom's expectancy theory and has decided to try to apply it to her workplace.
-If the sales reps believe that no matter how hard they work,they will never be able to achieve their sales quotas; their motivation is being influenced by low ________.

• A)instrumentality
• B)expectancy
• C)valence
• D)achievement

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Definitions:

ICD-10-CM

The International Classification of Diseases, Tenth Revision, Clinical Modification; a system used by health care providers to classify and code all diagnoses, symptoms, and procedures recorded in conjunction with hospital care in the United States.

Diagnoses

The identification of the nature and cause of a health condition through examination of symptoms and tests.

Alphabetic Index Guidance

Assistance or instructions on how to use or navigate an index sorted by alphabetical order, typically found in reference books or databases.

ICD-10-CM General Note

Guidelines for coding and classification of diseases in a standardized manner as per the International Classification of Diseases, Tenth Revision, Clinical Modification.