What Is the Use of the Internet to Provide Customers

question 18

Multiple Choice

What is the use of the Internet to provide customers with the ability to gain personalized information by querying corporate databases and their information sources?

• A)eintegration
• B)application integration
• C)data integration
• D)forward integration

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Definitions:

CRM

Customer Relationship Management, a strategy for managing an organization's relationships and interactions with customers and potential customers.

FAIS

Stands for Fully Automated Installations System, but if this is not accurate, there might be different interpretations or it could be a less known or colloquial term.

TPS

Transaction Processing System (TPS) refers to a type of information system that collects, stores, modifies, and retrieves the transactions of an organization.

TPS

Transaction Processing System, a type of information system that collects, stores, modifies, and retrieves the transactions of an organization.