Which of the Following Was One of the First CRM

question 228

Multiple Choice

Which of the following was one of the first CRM components built to address the issue that sales representatives were struggling with overwhelming amounts of customer account information that they were required to maintain and track?

• A)sales management system
• B)contact management system
• C)opportunity management system
• D)sales force automation system

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Definitions:

Fair Value

An estimate of the market value of an asset or liability, based on current conditions and knowledge, used in financial reporting and analysis.

Undervalued

Describes an asset or company being priced below its true intrinsic or market value.

Overvalued

Overvalued describes a situation where the market price of an asset is higher than its intrinsic value, often due to speculation or overestimation of its financial performance.

Par Value

A nominal value assigned to shares of stock by the issuing company, which has little relation to its market value.