CRM Predicting Technologies Help Organizations Predict Customer Behavior, Such as Which

question 78

True/False

CRM predicting technologies help organizations predict customer behavior, such as which customers are at risk of leaving.

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Definitions:

Lippitt

Ron Lippitt was a behavioral scientist known for his work on organizational change and group dynamics, contributing key models and theories.

Havelock's Change Model

A theoretical model describing the process of change that emphasizes the importance of planning, implementing, and sustaining change initiatives.

Environmental Considerations

The factors related to the natural and built environment that impact health and wellbeing.

Consultation

The process of seeking guidance or advice from an expert or professional in a specific field.