Examlex
Call scripting falls under the category of the sales department's CRM tools.
Profit
The financial gain realized when the revenue from business operations and sales exceeds the expenses, taxes, and costs of producing and selling goods or services.
In-The-Black
A financial term indicating that a business is making a profit, as opposed to being "in the red" which means it is incurring losses.
Quick Ratio
A liquidity metric that indicates a company's capacity to pay its current liabilities without needing to sell inventory, calculated as (cash + marketable securities + accounts receivable) / current liabilities.
Current Assets
Assets that are expected to be converted into cash, sold, or consumed within a year or within the business's operating cycle.
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