Which of the Following Operational CRM Technologies Does the Sales

question 108

Multiple Choice

Which of the following operational CRM technologies does the sales department typically use?

• A)campaign management, contact management, opportunity management
• B)sales management, contact management, contact center
• C)sales management, call scripting, opportunity management
• D)sales management, contact management, opportunity management

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Definitions:

Address

A specific location or a set of descriptive details that identifies where a person lives or an organization is situated.

Initials

The first letters of a person's first, middle, and sometimes last names, often used to sign documents in a simplified form.

Spell Checker

A software program or tool designed to identify and correct spelling errors in written text.

Secure Method

A process or procedure that employs safety measures to protect data or information from unauthorized access or cyber threats.