An Emergency Is a Sudden, Unexpected Event Requiring Immediate Action

question 73

True/False

An emergency is a sudden, unexpected event requiring immediate action due to potential threat to health and safety, the environment, or property.

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Definitions:

Effective Phone Procedures

Best practices and methods for handling telephone communications professionally and efficiently in a business context.

Conversation

An interactive, spontaneous dialogue between two or more individuals, exchanging thoughts, information, or feelings.

Courteous Use

The application of politeness and good manners in communication and interaction with others.

Cell Phones

Cell phones are portable telecommunications devices that allow for the making and receiving of calls, as well as other functions like texting and internet access.