What Do Usability Effectiveness MIS Metrics Measure

question 48

Multiple Choice

What do usability effectiveness MIS metrics measure?

• A)the ease with which people perform transactions and find information
• B)the number of customers an organization "touches" for the first time and persuades to purchase its products or services
• C)the amount of time a system takes to perform a transaction
• D)the number of hours a system is available for users

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Definitions:

Individual

A single human being as distinct from a group, class, or family, often considered in the context of individuality and personal identity.

Psychoanalytic Theory

A psychological theory originating from Sigmund Freud, emphasizing unconscious processes such as conflicts, desires, and memories.

Extended Period

A length of time that is longer than usual or expected.

Case Study Approach

A research method involving an up-close, in-depth, and detailed examination of a subject of study (the case), as well as its related contextual conditions.