What Form of Processes Include Loan Processing for a Bank

question 191

Multiple Choice

What form of processes include loan processing for a bank, claims processing for an insurance company, reservation processing for a hotel, and baggage handling for an airline?

• A)customer-facing processes
• B)business-facing processes
• C)industry-specific customer-facing processes
• D)All of these are correct.

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Definitions:

Seasonal Variation

It refers to periodic fluctuations in data or observations that occur regularly based on seasonal changes throughout the year.

Cyclical Movement

Refers to the fluctuating trends in economic variables or indicators that follow the cyclical ups and downs of the economy over time.

Moving Average Method

A technique used in time series analysis to smooth out short-term fluctuations and highlight longer-term trends or cycles.

Exponential Smoothing

A technique used in time series data to smooth out short-term fluctuations and highlight longer-term trends or cycles.