When Considering the 5 Steps of the Order-To-Delivery Business Process

question 33

Multiple Choice

When considering the 5 steps of the order-to-delivery business process, which step includes places orders, notifies production, and checks credit?

• A)Step 2 - Sales
• B)Step 1 - Marketing
• C)Step 3 - Operations management
• D)Step 5 - Customer service

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Definitions:

Polarization

The division of attitudes or beliefs into two sharply contrasting groups or sets of opinions or beliefs.

Power

One person’s control over another person, including what happens to that person.

Relationship-oriented

Characterises individuals or organizational cultures that prioritize and value personal relationships and interactions.

Task-oriented

A focus on completing tasks or achieving goals, often prioritizing work efficiency over interpersonal relationships.