Jessica Ulta Works as an Employee for City Service Credit

question 127

Multiple Choice

Jessica Ulta works as an employee for City Service Credit Union and is responsible for consulting on loans, talking clients through the loan process, and providing loans to members. What type of processes does Jessica primarily work with?

• A)business-facing processes
• B)industry-specific customer-facing processes
• C)customer-facing process
• D)industry-specific business-facing processes