Business-Facing Processes or Back-Office Processes Are Invisible to the External

question 49

True/False

Business-facing processes or back-office processes are invisible to the external customer but essential to the effective management and operation of the business.

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Definitions:

Human Resource Planning Process

A strategic approach to managing an organization's most valuable assets - its human capital - by aligning workforce requirements with business objectives.

Workforce Planning Activities

The process of assessing, predicting, and managing the needs of the workforce to achieve organizational goals.

Human Resource Audits

A comprehensive method of objectively and systematically evaluating the effectiveness of an organization's HR policies, procedures, and strategies.

Transitional Probability Matrices

In mathematics and statistics, these matrices are used to describe the probabilities of transitioning from one state to another in a stochastic (random) process.