Business-Facing Processes or Back-Office Processes Are Invisible to the External

question 49

True/False

Business-facing processes or back-office processes are invisible to the external customer but essential to the effective management and operation of the business.

---

Definitions:

Specific Goods

Items that are identified and agreed upon at the time a contract of sale is made, distinct from generic or interchangeable goods.

Point of Delivery

The specific location or moment when the transfer of goods or services from a seller to a buyer is considered complete.

Competition Act

Legislation aimed at preventing anti-competitive practices in the marketplace, protecting consumers and ensuring fair trade.

Anti-competitive Practices

Business actions that prevent or reduce competition in a market, which can include monopolies, cartels, and predatory pricing.