What Form of Processes Include Loan Processing for a Bank

question 191

Multiple Choice

What form of processes include loan processing for a bank, claims processing for an insurance company, reservation processing for a hotel, and baggage handling for an airline?

• A)customer-facing processes
• B)business-facing processes
• C)industry-specific customer-facing processes
• D)All of these are correct.

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Definitions:

Flexibility

The capacity to adapt to new, changing, or evolving circumstances and environments.

Solitary Work Activity

Tasks or projects performed independently by an individual without collaboration or assistance from others.

Intense Working Relationships

Refers to work relationships characterized by deep engagement, high levels of collaboration, and often significant emotional involvement among team members.

Moderate Risk

A level of danger or uncertainty that is considered to be within an acceptable range for undertaking certain actions or decisions.