Define Critical Success Factors (CSFs) and Key Performance Indicators (KPIs)

question 89

Essay

Define critical success factors (CSFs) and key performance indicators (KPIs), and explain how managers use them to measure the success of MIS projects.

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Definitions:

Postconventional

A stage in moral development where individuals make decisions based on personal principles and the mutual benefit of all, beyond societal norms and conventions.

Social Norms

Social Norms are the unwritten rules that govern acceptable behavior in society or within particular social groups.

Sense of Independence

A sense of independence refers to an individual's feeling of being self-reliant and capable of making decisions without external assistance.

Academically Successful

Describes achieving high grades or excelling in educational pursuits through effective study habits and intellectual engagement.