What Are Costs That Make Customers Reluctant to Switch to Another

question 240

Multiple Choice

What are costs that make customers reluctant to switch to another product or service?

• A)support activities
• B)switching costs
• C)loyalty rewards
• D)value chain activities

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Definitions:

APS

Average Propensity to Save, which is the fraction of income that is saved rather than spent on consumption, calculated as savings divided by disposable income.

APC

Average Propensity to Consume, the ratio of total consumption to total disposable income, indicating how much income is spent on goods and services.

APS

Average Propensity to Save, a macroeconomic term that refers to the proportion of total income which is saved by households in an economy.

APC

Average Propensity to Consume, which is a measure of the percentage of income that is spent on goods and services rather than being saved.