What Includes Support Value Activities and Primary Value Activities and Is

question 149

Multiple Choice

What includes support value activities and primary value activities and is used to determine how to create the greatest possible value for customers?

• A)supplier power
• B)operations management
• C)Porter's Five Forces Model
• D)value chain analysis

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Definitions:

Listening Process

A series of steps that involve receiving, understanding, evaluating, remembering, and responding to spoken messages.

External Noise

Distractions that originate outside the communicator that can interfere with the transmission of a message, affecting its reception and understanding.

Effective Listening

The active process of attentively receiving, interpreting, and responding to verbal and non-verbal messages.