When Reviewing Porter's Value Chain Analysis, Which of the Following

question 116

Multiple Choice

When reviewing Porter's value chain analysis, which of the following provides customer support after the sale of goods and services?

• A)inbound logistics
• B)outbound logistics
• C)operations
• D)service

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Definitions:

Inventory

The total amount of goods a company has in stock, including raw materials, work-in-process, and finished goods.

Variable Costs

Expenses that change in proportion to the activity of a business, such as materials and labor costs.

Relevant Costs

Costs that will be affected by a decision in a particular situation, excluding sunk costs and costs that do not differ between alternatives.

Unprofitable Product Lines

Product categories or items that do not generate a profit and may result in a financial loss for the company.