Resolving a Dispute with the Help of an Alternative Dispute

question 21

True/False

Resolving a dispute with the help of an alternative dispute resolution mechanism is more expensive and time-consuming than resolving it with the help of litigation.

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Definitions:

Customer Satisfaction

The measure of how products or services supplied by a company meet or surpass customer expectation.

HRM Audit

A comprehensive evaluation of an organization's human resources policies, practices, and strategies to determine their effectiveness and compliance.

Code of Ethics

Definition: A set of principles and guidelines aimed at fostering ethical conduct within an organization or profession.

Employees' Input

Feedback or contributions from workers regarding workplace decisions, operations, or changes, aiming to involve staff in the organizational process for better outcomes.