The Use of Standard Operating Procedures in Bureaucracies Comes from

question 32

Multiple Choice

The use of standard operating procedures in bureaucracies comes from

• A) the complexity of many tasks and the desire by elected officials to limit bureaucratic discretion.
• B) the desire by elected officials to give bureaucrats more power over the way laws are implemented.
• C) a lack of expertise in the bureaucracy.
• D) disagreements between members of Congress and the president that leave bureaucrats uncertain.

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Definitions:

Return on Investment

A financial metric that measures the profitability of an investment by dividing the gain from the investment by its cost.

Productivity

A measure of efficiency that quantifies the amount of goods and services produced per unit of labor, capital, or other resources.

Strategic HRM

Interrelated philosophies, policies, and practices that facilitate the attainment of organizational strategy.

Organizational Survival

The ability of an organization to continue to operate and remain viable over time, often amidst competition and changing market conditions.