According to the SOFTEN Model of Nonverbal Communication, You Should

question 32

Multiple Choice

According to the SOFTEN model of nonverbal communication, you should:

• A)quickly go through your presentations to make full use of the audience's short attention span.
• B)face the audience directly with a slight forward lean and upright posture during a presentation.
• C)avoid making eye contact with your audience as you could lose your train of thought.
• D)speak in a monotone and avoid modulating your voice as much as possible.
• E)constantly gesture with your hands, arms, body, and head to keep the audience engaged.

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Definitions:

Six Sigma

A set of techniques and tools for process improvement aimed at reducing defects and improving quality, utilizing statistical methods.

99.9997%

A statistical figure often associated with the Six Sigma quality control methodology, indicating a defect-free rate in a process.

Incremental Change

signifies a gradual, step-by-step approach to change, emphasizing evolutionary rather than revolutionary shifts.

Discontinuous Change

A significant, sudden, or radical transformation that disrupts the existing order or manner of functioning within a system or organization.