In Delivering Bad-News Messages, It Is Advisable To

question 64

Multiple Choice

In delivering bad-news messages, it is advisable to:

• A)allow scope for speculations and anxiety among recipients.
• B)keep the structure of the message as less direct as possible.
• C)deliver it as soon as possible even if it is not supported by details and specifics.
• D)ensure that one's expressions of sympathy and concern go beyond two sentences.
• E)keep the message as impersonal as possible.

---

Definitions:

Blood Cholesterol

Blood cholesterol is a fatty substance found in the blood, essential for cellular health but harmful in excess, contributing to heart disease.

Coronary Heart Disease

A condition characterized by the narrowing of the coronary arteries due to the build-up of fatty deposits, leading to reduced blood flow to the heart.

Stress Reactions

The body's response to a demand or threat, involving physical, mental, or emotional changes and activities to deal with stress.

Stress Appraisals

The process by which individuals evaluate and cope with a stressful event or situation.