Ryan, the Owner of Home Value Supermarket Chain, Wants to Terminate

question 72

Multiple Choice

Ryan, the owner of Home Value supermarket chain, wants to terminate a contract with a supplier.During the tenure of the contract, Ryan had interacted with the representatives of the supplier mainly over the phone or email.Which of the following will be interpreted by the supplier as a less-than-straightforward way of saying no and ending the working relationship?

• A)Ryan takes the supplier representatives out for lunch and thanks them for being such great friends.
• B)Ryan ensures that his written message leaves the door open to future business.
• C)Ryan provides rationale for his decision so that the supplier company can improve its competitiveness by focusing on its weaknesses.
• D)Ryan keeps the written message short, but ensures to include a neutral subject line as buffer.
• E)Ryan uses an indirect message structure to convey the bad news instead of a direct structure.

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Definitions:

Growth Needs

The desire for personal development, self-improvement, and the realization of one's potential.

McClelland's Theory of Needs

A psychological theory of motivation that asserts individuals are motivated by three primary needs: achievement, affiliation, and power.

Small Business

A privately owned corporation, partnership, or sole proprietorship that has fewer employees and less annual revenue than a corporation or regular-sized business.

Social Worker

A professional dedicated to helping individuals, families, and communities to cope with challenges and improve their well-being by providing support, resources, and advocacy.