The Following Is an Exact Quote from a Negative Performance

question 54

Multiple Choice

The following is an exact quote from a negative performance review delivered by a senior manager to a team leader, "I know you and your team have the potential to turn things around for our next performance review; hence, we need to totally focus on getting everything right from now on." The performance review is ineffective because it:

• A)does not focus on attitudes and intentions.
• B)does not provide measurable and realistic expectations.
• C)does not use the sandwich approach while delivering the negative feedback.
• D)uses a compliment as a buffer statement.
• E)uses a teaser message as an opening statement.