Sarah, a Team Manager at the Head Office of Elixir

question 43

Multiple Choice

Sarah, a team manager at the head office of Elixir Corp.situated in Germany, was sorry that her subordinates in the France unit of the company had to be laid off.She sent a mail to deliver this bad news to her French subordinates.Which of the following justifies Sarah's decision to deliver the message through email instead of meeting them in person?

• A)A written message, such as email, is a richer communication channel to deliver bad news messages than a personal meeting.
• B)Sarah works in a virtual team; this limits her from delivering the bad news in person.
• C)Bad news, such as employee lay off, has high controllability and low severity.
• D)Delivering bad news in person signifies lack of concern and goodwill.
• E)Delivering bad news in writing will do greater good to Sarah's credibility than delivering it in person.

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Definitions:

Education

The process of facilitating learning, or the acquisition of knowledge, skills, values, beliefs, and habits through various means.

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Networks of tubes, pumps, and canals used to transport water to agricultural crops to enhance growth when rainfall is not sufficient.

Power Generators

Machines or devices that transform various forms of energy into electrical power.

Capital Formation

The process of building up the physical and financial assets of a country or region for the purpose of increasing its capacity for production.