Ace Machineries Has Been Using Batteries Supplied by Its Long-Term

question 32

Multiple Choice

Ace Machineries has been using batteries supplied by its long-term vendor Thorium Inc.in all its products.Recently, a competitor of Thorium agreed to provide superior quality batteries at the same price.Ace Machineries has decided to change the supplier for batteries from Thorium Inc.to its competitor.The most appropriate way for the supplier relationship manager at Ace Machineries to convey this bad news is to:

• A)avoid using nonverbal behavior to show concern and appreciation.
• B)use general and legal language in the written message.
• C)avoid starting the written message with a buffer or a teaser statement.
• D)provide a clear rationale and specific feedback in the written message.
• E)use a direct message structure over an indirect message structure.

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Definitions:

Three-Dimensional Existential Model

A psychological framework that explores individuals' experiences in three dimensions: physical, social, and personal, to understand their essence and existence.

Existential Worlds

Conceptual frameworks or views that individuals hold, reflecting their attitudes, beliefs, and understanding of their existence and the world around them.

IDM

Interactive Decision Making, a process or strategy that involves participatory decision making in various contexts, including technology and business.

Blended Model

An approach that combines elements from different theories or modalities to provide a more comprehensive and effective treatment or framework.