When Making a Request

question 74

Multiple Choice

When making a request:

• A)avoid providing rationale for the request.
• B)do not specify the message in the subject line.
• C)display authority and give a formal order.
• D)use an other-oriented tone.
• E)avoid using a positive tone.

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Definitions:

Organizational

Pertaining to the structure or management of an organization or the act of organizing something.

Interpersonal Communication

Exchange of information between two persons or among persons in a small group.

Clinical Decision

A choice made by healthcare professionals based on medical knowledge, patient information, and diagnostic results to determine the appropriate care or treatment.

Postsurgery

The period following a surgical operation during which recovery and monitoring of the patient's condition occurs.