Clement, a Customer Service Representative at Sarah's Supermart, Has a Tough

question 106

Multiple Choice

Clement, a customer service representative at Sarah's Supermart, has a tough time handling customers during his first week at Sarah's Supermart.Charlie, Clement's colleague at the supermart, guides him through this tough period.To show his appreciation for Charlie, Clement writes him an email thanking him for his help.Charlie neither reacts nor replies to this mail.Charlie's behavior is an example of _____.

• A)negativity effect
• B)neutrality effect
• C)positivity effect
• D)generality effect
• E)cordiality effect

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Definitions:

Synapse

The junction between two neurons, where transfer of information from one neuron to another occurs.

Neuronal

Pertaining to neurons, which are the fundamental cells of the brain and nervous system responsible for processing and transmitting information.

Axon

A long, slender projection of a nerve cell, or neuron, which conducts electrical impulses away from the neuron's cell body.

Glial Cells

Non-neuronal cells in the nervous system that provide support, protection, and nutrition to neurons, playing a crucial role in maintaining homeostasis and enhancing signal transmission.