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When Delivering Bad News, One Must Adopt a Deductive Approach

question 8

True/False

When delivering bad news, one must adopt a deductive approach.


Definitions:

Focal Object

An entity or concept that is the primary focus of attention or analysis.

Perception

The process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment.

Primacy Effect

A perception problem through which an individual assesses a person quickly on the basis of the first information encountered.

Recency Effect

A perception problem through which we use the most recent information available to assess a person.

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