In the Context of Writing Business Messages, Which of the Following

question 17

Multiple Choice

In the context of writing business messages, which of the following is true?

• A)Displaying a can-do attitude reduces the credibility of business messages.
• B)Emphasizing what products and services are rather than what they are not contributes toward increasing positivity of business messages.
• C)Avoiding diplomatic terms related to your relationships and interactions contribute toward increasing positivity of business messages.
• D)The practice of slanting increases the credibility of a business message.
• E)Avoiding constructive terms related to your relationships and interactions contribute toward increasing positivity of business messages.

Understand the organization and structure of the ICD-9-CM manual, including the content and purpose of its three volumes.

Identify and apply the general rules for assigning CPT and ICD codes.

Comprehend the classification and indexing of diseases, injuries, health factors, and external causes within ICD-9-CM.

Recognize the appendices in the ICD-9-CM manual and their applications.

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Definitions:

Sympathy

Feelings of pity and sorrow for someone else's misfortune, often leading to offers of help or support.

Direct Format

A communication method where the main point or conclusion is presented at the beginning, followed by supporting details or evidence.

Bad News Message

Communication designed to convey negative or unfavorable information in a manner that aims to preserve goodwill and minimize harm or backlash.

Transition

The process or period of changing from one state or condition to another.