While Making a Presentation to the Owner of Harold's Dress

question 4

Multiple Choice

While making a presentation to the owner of Harold's Dress Shop about a window display, Scott began to pick up nonverbal cues that this was not what the owner wanted. Scott asked, "Would you be interested in a window with less clutter that showcased some of your more expensive items?" When the owner replied, "Yes," Scott adopted a new sales strategy and discussed his ideas for a showcase window. Scott was practicing _____ selling

• A)responsive
• B)alterable
• C)outlined
• D)adaptive
• E)methodological

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Definitions:

Logical Thinking

The process of reasoning consistently and sensibly, utilizing structured and coherent thought patterns to solve problems or make decisions.

Creativity

The ability to generate innovative ideas and solve problems in novel ways.

Smiling

The act of expressing happiness, friendliness, or approval through a facial expression that involves curving the lips upward.

Professional Attitude

A mindset that emphasizes ethics, efficiency, and dedication in a workplace or career setting.