Even Before Michelle Could Explain Why the Prospect Had Not

question 95

Multiple Choice

Even before Michelle could explain why the prospect had not purchased her company's new line of outdoor furniture, her supervisor was already explaining to her that she should have emphasized the fact that the furniture was made of recycled material and not looked so guilty when she was trying to avoid the topic of price. The supervisor then provided more _____ feedback by explaining how next time Michelle could make a better presentation.

• A)reciprocal
• B)diagnostic
• C)performance
• D)evaluative
• E)intrinsic

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Definitions:

Martin Seligman

A psychologist known for his work on positive psychology, learned helplessness, and theories on well-being and happiness.

Dissociative Amnesia

A mental disorder characterized by memory loss that is more significant than normal forgetfulness and cannot be attributed to a specific physical or psychological cause.

Memory Loss

A condition characterized by the inability to remember information or experiences that were previously known, affecting both short-term and long-term memory.

Traumatic Event

An emotionally distressing experience that can lead to lasting psychological and emotional impact, often involving a perceived threat to safety or stability.