Which of the Following Statements About Customer Classification and Resource

question 14

Multiple Choice

Which of the following statements about customer classification and resource allocation to customers is true?

• A)Customer management is simply a time management issue.
• B)The 80-20 principle can be used to help allocate resources to the most profitable customers.
• C)The most complex of the systems used to classify customers and determine resource allocation to each is the ABC analysis.
• D)The ABC analysis is also called the grid analysis.
• E)None of the above statements about customer classification and resource allocation to customers is true.

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Definitions:

Genome-wide Association Studies

Research efforts aimed at identifying the genetic variants associated with various diseases by scanning the genomes of many individuals.

Molecular Genetics

The field of biology that studies the structure and function of genes at a molecular level.

Sociometer Theory

A psychological theory suggesting that self-esteem is an internal gauge of the degree to which one is included or valued in social contexts.

Genome-wide Association Studies

Research methods that involve scanning complete sets of DNA from many people to find genetic variations associated with specific diseases or traits.