Evelissa Classifies Her Customers into Three Groups to Aid Her

question 125

Multiple Choice

Evelissa classifies her customers into three groups to aid her in allocating her time and other resources appropriately. Group 1 is her best accounts, Group two is accounts of moderate value, and Group 3 is noncustomers and very low value accounts. Evelissa is using:

• A)triple play grouping.
• B)trilateral grouping.
• C)triangular analysis.
• D)ABC analysis.
• E)good-better-best grouping.

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Definitions:

Interviews

A method of gathering information by asking questions face-to-face, over the phone, or via digital platforms.

Stimulate

To encourage or provoke an activity or increase in functionality either physically or mentally.

Complete Data

Information that is fully comprehensive, lacking no relevant detail or element, often crucial for accurate analysis and decision-making.

Asynchronous Interactions

Communication that does not require both or all participants to be engaged in the exchange at the same time, such as emails or forum posts.